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Imibuzo Evame Ukubuzwa

FAQ

IMIBUZO EJWAYELEKILE UKUBUZWA

Athini amanani akho?

Izintengo zethu zingase zishintshe kuye ngokuhlinzeka nezinye izici zemakethe.Sizokuthumelela uhlu lwamanani olubuyekeziwe ngemuva kokuthi inkampani yakho isithinte ukuze uthole imininingwane eyengeziwe.

Ingabe unenani elincane le-oda?

Sihlinzeka ngezinsizakalo ezihambisanayo kuwo wonke amakhasimende ekhwalithi ephezulu emhlabeni jikelele, inqobo nje uma singakwazi ukuhlangabezana nezidingo zakho, sihlinzeka ngokuningi okudingayo.

Ungakwazi ukunikeza amadokhumenti afanele?

Ukuze kube lula ukuthuthwa, noma isimo esidingekayo sokubhaliswa, sizohlinzeka ngamadokhumenti ahlangabezana nezidingo, njengalezi: isitifiketi semvelaphi, isitifiketi sokuthengisa mahhala, isitifiketi se-CE noma se-ISO, njll.

Siyini isikhathi sokuhola esimaphakathi?

Ngaphansi kwezimo ezijwayelekile, sizothumela izimpahla phakathi nezinsuku ezingu-7 ngemva kokuthola imali ethunyelwayo.Isikhathi sokufika sinqunywa ngokusho kwesimo samanje kanye nesivinini se-logistics ecacile, njengokuvunyelwa kwamasiko, isimo esiwubhubhane.

Yiziphi izinhlobo zezindlela zokukhokha engingazikhetha?

Sine-T/T, izindlela zokukhokha ze-Western Union, ungasithumela ne-oda nge-Alibaba.

Side kangakanani isikhathi sewaranti yomkhiqizo?

Imikhiqizo yethu iqinisekisiwe unyaka owodwa, futhi sinikeza izixazululo ezihlukahlukene zokuhlaziya okuthile.Uma unemibuzo, sicela usibhalele kusenesikhathi.

Yini oyinikezayo ngemva kwamasevisi okuthengisa?

Ngemva kokufunda imanyuwali, uma usadinga usizo, sizokunikeza imiyalelo eyengeziwe, ngezithombe noma amavidiyo.Siphinde sibe nonjiniyela abanolwazi, uma udinga isiqondiso sobuchwepheshe, siyajabula ukushintshanisa ulwazi.

Kuthiwani ngezimali zokuthumela?

Siyayamukela indlela yokuthumela ofuna ukuyisebenzisa, njengenkampani yakho eqokiwe ye-courier international noma umthumeli wezimpahla.Izintengo zomkhiqizo wethu azifaki izindleko zokuthumela, ngakho lokhu kudinga izibalo ezengeziwe.Uma ungenazo izidingo zokuhamba, sicela unikeze idolobha noma itheku lapho ungathola khona izimpahla, futhi sizokubalela indlela yokuthutha eshibhile nesheshayo.